Privacy Policy

Privacy Policy

Last Updated on 01st Jan, 2016.

This Privacy Policy is effective immediately for users registering for personal accounts after that date and will become effective.

Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information. To make this notice easy to find, we make it available on every page on this website.

The information we collect

This notice applies to all information collected or submitted on this website.

The way we use information

All the information we (SKV wedding solutions) collect about you may be combined to help us tailor our communications to you and improve the content of our website shaadikavenue.com The information you supply to us is added to our database. You may receive periodic mailings or telephone calls from us about new venues, discounts, special promotions or upcoming events. We may share your information with our business partners and other select companies whose products and services you may find useful. If you do not wish to receive correspondence from us or third parties, please send us an email letting us know that you wish to opt out.

This Privacy Policy describes our policies on the collection, use, and disclosure of your information in connection with your use of our websites, emails, and mobile applications ("Site"). The terms "we", "us", and "Shaadikavenue" refer to Shaadikavenue.com and the terms \"you\" and \"your\" refer to you, as a user of Shaadikavenue.com.

When you use the Site, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.

By using Shaadikavenue.com, you agree to be bound by the terms of this privacy policy.

Information that you provide us

Member Registration

When you become a Shaadikavenue.com member you provide your name, address, telephone number, email address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including:

1. Personal identification.

2. To complete space profile.

3. Space rental reservation.

4. To allow us to contact you for customer service, if necessary.

5. To customize the content of our website to meet your specific needs.

6. To make product improvements to Shaadikavenue.com.

7. To find best option for you.

In addition, your email address is collected to send you an email message confirming your new member registration and each reservation you transact online. As a member you will occasionally receive updates from us about special offers, new services, and other noteworthy news items. However, you may always decline to receive these emails. Please see our Opt Out policy described below. Note that you cannot opt out of receiving required administrative or legal notices. If you feel that an unauthorized account has been created depicting you or your likeness, you can request its removal. However, Shaadikavenue assures that this information will not be made public. Only the venue business that a particular customer connects to will have access to specific information about that customer. Shaadikavenue is not liable for misuse of this information by these specific venue businesses or persons related to these businesses.



Public Content

Your business ratings, reviews, photos, compliments, and the information that you display as part of your account profile and other content you post to the Site are meant for public consumption. We may display this content on the Site, and further distribute it to a wider audience through third party sites and services.

Member Profile

Members can choose to provide us with venue or space preferences, credit card billing information, and other personal information. This information is primarily used to assist members in making selections and reservations quickly.

Member Activity

We record information relating to your use of Shaadikavenue, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Shaadikavenue and provide the highest possible level of service to you.

Information Use

In addition to the information you submit to or through the Site, we also collect and store information from and about you in the course of your use of the Site. We use this information to analyze and track user behavior, personalize your experience, associate it with other information about you, provide the functionality and improve the quality of the Site, help comply with legal obligations, and may use it to display relevant advertising.

Cookies

Cookies are small pieces of information stored on your computer tied to information about you. We use both session ID cookies and persistent cookies. For the session ID cookie, once you close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following the Web browser help file directions. If you choose to disable cookies, some areas of Shaadikavenue may not work properly or at all.

Logs

Our servers log information about your use of the Site, such as your search activity, the pages you view, the date and time of your visit. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, diagnose problems with our servers and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Links

Please be aware that we have links on our website that may lead to other sites. These sites may collect personally identifiable information about you. This Privacy Statement does not cover the information practices or policies of such websites.

Outbound Communication Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email, fax or phone, in accordance with the user's wishes.

Control of Your Personal Data

Other users may be able to identify you, or associate you with your user account if you include personal information in your Public Content. Third parties can also associate you with your user account using the member lookup feature on Shaadikavenue, but only if the third party already knows your full name and you include information in your submission that allows the third party to distinguish you from other users who might share the same full name. Please do not include information in your submissions that you expect to keep private. Please also note that the messages you send or receive using the Site are only private to the extent that you and the sender/recipient keep them private. For example, we do not have any control over whether a recipient of one of your personal messages publicly posts it or its contents.

Account Termination and Data

You can also terminate your personal account. Even after termination we may continue to display some of your submitted public content in an anonymous form. We may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations or as required by the law. Please also note that information may exist in backup storage even after it has been removed from our active databases. If you are terminating a business account, the personal information associated with your account will be removed according to the terms of this Policy. However your business listing will remain visible, including consumer reviews about your venue.



Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our website at the point where we ask for information. For example, our order form has an opt-out mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address and phone number off of our lists.

Users of our website are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Security

Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Shaadikavenue, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Dispute Resolution

If you believe that Shaadikavenue has not adhered to this Privacy Policy you may write to the Shaadikavenue Privacy Officer at the following address:



Shaadikavenue.com

Attn: Privacy Officer : SKV wedding Solutions

1st Mezzanine Floor, D-85, Ashok Vihar, Phase 1, Delhi-110052

complaints@Shaadikavenue.com

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